Industry Solution · Logistics
IT Infrastructure for Warehousing and Logistics
In a warehouse, downtime is not measured in minutes. It is measured in trucks waiting at the dock, missed dispatch windows and orders pushed to the next day. A network designed for an office does not work between racking.
On-site across the Dudullu/İMES, Sancaktepe and Ümraniye industrial corridor
Who is this for?
For operations that run on handheld scanners, barcodes and warehouse software, where an hour of downtime lands directly on dispatch.
- Warehouses and distribution centres
- Warehouses running e-commerce fulfilment
- Food businesses with cold storage
- Haulage and dispatch companies
- Third-party logistics (3PL) providers
What we find in warehouse operations
A warehouse is not an office: steel racking blocks signal, ceilings are high, the environment is cold and damp. The failures differ accordingly.
- Handhelds drop connection mid-aisle and operators end up scanning the same item twice
- Wi-Fi was designed with office logic; coverage changes as racking fills, so what worked in an empty warehouse fails in a full one
- Cold storage was never treated as a separate coverage and hardware problem
- The warehouse software runs on what is effectively an office PC, and nobody checks its backup
- Label and dispatch-note printers are shared ad hoc, with no fallback when one fails
- When something breaks on the night shift there is nobody to call, so it waits until morning
- Camera footage is requested as evidence in a damage dispute, but the retention window is too short
- Integration with customer systems lives in one person’s head and is undocumented
Which warehouse need maps to which service?
In a warehouse coverage always comes first: however good the software is, if the handheld cannot connect, the operation stops.
Aisle coverage and RF design
Coverage surveyed with the warehouse full, antenna selection suited to high ceilings and aisle-based placement. Cold storage and loading docks are treated separately.
Warehouse management server
Correct sizing, virtualisation and protected power for the WMS/ERP server, so it stops being "the PC in the office".
Backup and fast recovery
Multi-copy backup of stock and dispatch data, restore testing and a documented failover path for server failure.
Shift-aware support
Defined response times covering nights and weekends. Shift handover hours are known in advance and planned work never lands on them.
Cameras, access and network security
Camera and access systems kept in their own network segment, retention planned to actual need, plus firewall and endpoint protection.
Floor and office telephony
IP PBX routing between dock, office and driver lines, with mobile transfer and call recording.
We work around shifts and dispatch windows
There is no quiet hour in a warehouse, only a less busy one. Planned work is placed against the operational calendar.
Morning dispatch window
Loading and departure hours. No planned work — monitoring and incident response only.
Shift handover
Peak concurrency on handhelds and users; updates and restarts are moved outside these windows.
Stock count periods
Handheld, coverage and backup checks are completed beforehand, with standby cover on the counting night.
Campaign and seasonal peaks
Capacity is reviewed before the peak; during it we monitor and respond only.
What you end up holding
- Coverage map surveyed with the warehouse full
- Aisle-based access-point layout and antenna selection note
- WMS server and backup plan
- Inventory of handhelds, printers and cameras
- Shift coverage and response-time table
- Monthly support report with an incident summary
In the Dudullu/İMES and Anatolian-side industrial corridor
Our Sancaktepe base sits close to the Dudullu, İMES, Ümraniye and Çekmeköy industrial zones, so we reach warehouses and distribution centres along that corridor quickly. Coverage surveys and cabling are done on site; monitoring, server management and most incident response continue remotely.
Frequently asked questions
Our handhelds drop connection mid-aisle. Why?
Almost always coverage and roaming design. Antennas chosen for an office do not cover the floor of a high-ceilinged aisle, and the handheld may be configured to drop rather than hand over as it moves between access points. Adding hardware without surveying usually makes it worse.
Why does coverage change between a full and an empty warehouse?
Steel racking and loaded pallets both block and reflect signal, so a survey done in an empty building does not reflect reality. We survey at typical occupancy and recommend repeating it whenever the racking layout changes.
Does Wi-Fi work in cold storage?
It does, but it is planned differently: condensation, hardware rated for low temperatures and the risk of dropouts at door thresholds all need separate treatment. Specifying the same equipment as the ambient warehouse is the most common mistake.
If the warehouse server stops, does dispatch stop?
With most current setups, yes — the WMS usually runs on a single machine. So the first thing we look at is making that server resilient and measuring the recovery time. We agree the target together and prove it by testing, not on paper.
Do you provide support on night shifts?
Shift hours are written into the maintenance agreement with a separate response target for nights. With monitoring in place, critical failures usually reach us before the shift team notices them.
Who owns the integration with our customers’ systems?
Business rules and data mapping belong to the software side. We are responsible for the infrastructure it runs on: connectivity, servers, certificates and access security. Determining which side an outage belongs to is also part of that.
Let’s look at where your warehouse stands
In a free IT assessment we review coverage, handheld behaviour, servers and backup, and share the priority risks in writing.