Industry Solution · Accounting
IT Support for Accounting and Tax Advisory Firms
In an accounting practice the calendar is not negotiable. A server that stops during filing season is not an inconvenience — it is a missed statutory deadline. That single fact changes how the IT should be built.
On-site across Sancaktepe, Ümraniye, Çekmeköy and Istanbul’s Anatolian side · remote support Türkiye-wide
Who is this for?
Built for accounting and tax advisory firms that have no in-house IT staff but cannot afford a single day without their systems.
- Certified public accountant (SMMM) practices
- Sworn-in financial advisor (YMM) firms
- Offices of 3-30 users running shared software from a central server
- Practices that must scale as their client count grows
- Firms with staff working remotely
What we see most often in accounting practices
These are not generic IT complaints. They are the patterns we meet again and again in this specific sector.
- When the shared application server slows down, the entire office slows down at once
- Backups are assumed to work, but a restore has never actually been attempted
- The e-ledger and e-document archive lives on one workstation or a single external drive
- Failures surface during peak filing weeks, and support arrives the following day
- Years of undocumented, improvised setup that nobody dares to touch
- Departing staff keep their access to software and shared folders
- Client data is personal data, yet the technical safeguards were never written down
- High ransomware exposure: critical data, weak backups, strong pressure to pay
Which need maps to which service?
An accounting firm’s needs do not fit into a single service. Each heading below links to the service page where we do that work.
Application server and performance
Correct sizing, virtualisation and terminal access for the server behind client-server accounting software. Slowness usually comes not from the application but from the hardware and configuration beneath it.
Backup and archive integrity
Layered backups for client files, the application database and the e-document archive, with regular restore testing. Retention periods are set by regulation; our job is keeping that data readable and intact throughout.
Security and technical safeguards
Firewall, endpoint protection, access authorisation and logging. Client data is personal data — safeguards must be applied and documented.
Ongoing support with seasonal priority
A maintenance agreement with defined response times. We know your peak calendar in advance; planned work is never scheduled into those weeks.
Office network and remote access
Multi-user file access, structured cabling, Wi-Fi and secure VPN connectivity for staff working from home.
Phone system
IP PBX for the call volume of filing season: routing, voice menus and transfer to mobile.
We work around your calendar
In an accounting office there is no good time — only a less bad one. Planned work is positioned accordingly.
First half of every month
Filing and declaration load. No planned downtime; incident response only.
January – February
Year-end close and carry-over. Server and backup checks are completed BEFORE this period.
April
Corporate tax returns. The most fragile month — monitoring and standby only.
Summer
The calm window. Server replacement, OS migration and major maintenance are planned here.
What you end up holding
- Inventory of devices, users and applications
- Backup plan and restore-test record
- Access matrix (who reaches which folder and which application)
- Notes on applied technical safeguards
- Monitoring and alerting configuration for critical systems
- Monthly support report
On-site support across Istanbul’s Anatolian side
From our Sancaktepe base we serve accounting practices in Ümraniye, Çekmeköy, Ataşehir, Kadıköy and the Dudullu/İMES corridor. Because accounting offices cluster around district centres, our on-site response time in this area is short. Remote support, monitoring and backup management are available Türkiye-wide.
Frequently asked questions
How fast do you respond if systems fail during filing season?
Response times are written into the maintenance agreement, with a separate priority tier for peak periods. Most incidents are handled remotely within minutes; where an on-site visit is needed we attend the same day across the Anatolian side.
Do you support the accounting software itself?
Licensing, version upgrades and accounting-side usage belong to the software vendor and to you. We are responsible for the layer underneath: server, database performance, network, backup and access. In practice most problems originate there; where needed we work alongside the software vendor.
Who is responsible for protecting client data?
The practice itself is the data controller; we act as the party applying technical safeguards, with scope and limits defined in writing. Legal characterisation and administrative obligations should be confirmed with your legal advisor.
How should we store our e-ledger and e-document archive?
Retention period and format are set by regulation — that part is your expertise. Our question is different: when that period ends, will the files still open? A single copy on a single disk with an untested backup cannot answer that safely. We recommend multiple copies kept on separate media, with scheduled restore tests.
We are a small office of four. Is a maintenance agreement right for us?
The smaller the office, the larger the impact of a single failure — in a four-person practice a stopped server halts all capacity. Small offices usually need a narrow agreement focused on monitoring and backup. After the assessment we will also tell you which items you do not need.
If ransomware hits, can you recover our data?
The honest answer: there is no guaranteed way to decrypt encrypted data. Recovery depends on the quality of the backup built before the attack. That is why our work centres on isolating backups from the attack path and testing restores in advance.
Let’s look at where your office stands
In a free IT assessment we review your server, backup, security and access setup end to end, and share the priority risks in writing.